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Product description
Shipping
Packaging:
Unfortunately ordering from us will not give you an instagram worthy 'unboxing' video - but our plain packaging is significantly better for the environment then a 30 second reel!. Aligned to our sustainability values, we aim to minimise waste and any un-necessary packaging. All customer orders are packed in either paper, or recyclable / compostable mailer bags purchased locally from R3Pack. Some items maybe shrink wrapped or in PLE packaging to protect the item. We repurpose and re-use all of our supplier stock boxes, and all excess are given away free to the public as they make perfect moving house boxes.
Domestic: Orders:
All items are normally shipped within 1-3 days using NZ Post Overnight Courier (Auckland) or Standard Post. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post first.
Free domestic shipping:
We offer free shipping on all NZ domestic orders over $150.00. The threshold is reached when the amount payable exceeds $150.00. Free shipping will not apply if you are using any discounts that take the final amount payable below $150.00.
International Orders:
All items are normally shipped within 1-3 days using DHL Courier. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to DHL first. We use the Starshipit App (connected to our courier suppliers) to calculate shipping rates dependant on order value, weight and your location. International rates vary significantly. We choose DHL Courier for their speed & reliability, but note they are not the cheapest international courier.
Packaging:
Unfortunately ordering from us will not give you an instagram worthy 'unboxing' video - but our plain packaging is significantly better for the environment then a 30 second reel!. Aligned to our sustainability values, we aim to minimise waste and any un-necessary packaging. All customer orders are packed in either paper, or recyclable / compostable mailer bags purchased locally from R3Pack. Some items maybe shrink wrapped or in PLE packaging to protect the item. We repurpose and re-use all of our supplier stock boxes, and all excess are given away free to the public as they make perfect moving house boxes.
Domestic: Orders:
All items are normally shipped within 1-3 days using NZ Post Overnight Courier (Auckland) or Standard Post. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post first.
Free domestic shipping:
We offer free shipping on all NZ domestic orders over $150.00. The threshold is reached when the amount payable exceeds $150.00. Free shipping will not apply if you are using any discounts that take the final amount payable below $150.00.
International Orders:
All items are normally shipped within 1-3 days using DHL Courier. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to DHL first. We use the Starshipit App (connected to our courier suppliers) to calculate shipping rates dependant on order value, weight and your location. International rates vary significantly. We choose DHL Courier for their speed & reliability, but note they are not the cheapest international courier.
Returns
Please CHOOSE carefully before purchase as we do not offer refunds for change of mind. If upon receipt of the item you wish to exchange an item, or return to obtain a store credit- this can be arranged, however we will not refund for a change of mind.
We will accept product returns for damaged items within 7 days of purchase if the items are in unused un-opened originalcondition.
For return of damaged items, or incorrect orders - please email admin@tuhi.co.nz to obtain a return mailing label.
Please CHOOSE carefully before purchase as we do not offer refunds for change of mind. If upon receipt of the item you wish to exchange an item, or return to obtain a store credit- this can be arranged, however we will not refund for a change of mind.
We will accept product returns for damaged items within 7 days of purchase if the items are in unused un-opened originalcondition.
For return of damaged items, or incorrect orders - please email admin@tuhi.co.nz to obtain a return mailing label.
Environmental Impact
The print industry has a large impact on te Taiao (environment), so it is important to us to find ways to minimise our own impact.
‘Tuhi’ in Te Reo Māori means to write, draw, or create
Tuhi Stationery helps you connect to, celebrate and use your language and culture in everyday stationery, planners and education resources. Our range of Māori and Samoan bi-lingual products are inspired by our language, culture, environment and values.
Established in 2018, we are a family owned business based in Tamaki Makaurau, Aotearoa (Auckland New Zealand).Our products can be bought in store, online, or at selected retailers nationwide.
We believe you should never leave your language or culture 'at the door', but embrace and use it everyday, in all the workplaces and spaces you are in.
Ko wai ahau?
Geneva Harrison (Ngāti Kahu, Te Rarawa, Te Aupōuri)
I was raised in the Far North of New Zealand by my maternal grandparents who via a traditional arranged marriage (taumau) had 14 children - then I came along!. I never realised the blessings I had as a mokopuna (grandchild) growing up in that environment, within our tribal area and being immersed in our whanau, marae, iwi life. I had a very simple, but rich childhood, exposed to a way of living that I did not realise would become so uncommon in generations to come.
My grandfather was a mihinare (Anglican) minister, Chairperson of our marae, Iwi Board member, he was very active in our community and kept diaries to keep on track of his busy schedule. With such a large whanau, we had no choice but to garden, fish and hunt, it was a way of life that I took for granted.
Flash forward many decades later, working in corporate spaces I struggled to find planners that celebrated our own language and culture, incorporated what was important to us, and were of a quality that I would want to retain for years to come, that would be of interest to my own mokopuna, as my grandfathers diaries were a treasure to me.
At our kitchen table one day in 2018, my former business partner and I naively pondered the question - how hard would it be to make our own stationery? As we found out - quite hard initially!, but the result - Tuhi Stationary was created.
Our pakihi Māori (Māori business) has evolved over time, different people have come and gone into our business, the product range has expanded, and like many businesses, we have had our share of highs and lows along the way.
But our values have remained the same, and our vision to provide quality resources that celebrates who we are, is as strong today as it was when we started.
We hope you enjoy your purchase, and that our stationery brings you joy everyday in using. Ngā mihi