Tuhituhi | Blog

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How is shipping calculated?
We use the Go Sweet Spot App to calculate shipping rates dependent on order value, weight and your location. The average cost is between $7.00 - $15.00 - but may differ depending on those variables.
Free domestic shipping:
We offer free shipping on all NZ domestic orders over $75.00. Free shipping will not apply if you are using any discounts that take the final amount payable below $75.00
Domestic: Orders:
All items are normally shipped within 48 hours using NZ Post Overnight Courier (Auckland). You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post first.
International Orders:
All items are normally shipped within 1-3 days using NZ Post. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post.
Packaging:
Aligned to our sustainability values, we aim to minimise waste and any un-necessary packaging. All customer orders are packed in either paper, or recyclable / compostable mailer bags purchased locally from R3Pack. Some items maybe shrink wrapped or in PLE packaging to protect the item. We repurpose and re-use all of our supplier stock boxes, and all excess are given away free to the public as they make perfect moving house boxes.
How is shipping calculated?
We use the Go Sweet Spot App to calculate shipping rates dependent on order value, weight and your location. The average cost is between $7.00 - $15.00 - but may differ depending on those variables.
Free domestic shipping:
We offer free shipping on all NZ domestic orders over $75.00. Free shipping will not apply if you are using any discounts that take the final amount payable below $75.00
Domestic: Orders:
All items are normally shipped within 48 hours using NZ Post Overnight Courier (Auckland). You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post first.
International Orders:
All items are normally shipped within 1-3 days using NZ Post. You will receive email confirmation when your item has been picked up, is out for delivery, and delivered. Any queries relating to the order delivery need to be directed to NZ Post.
Packaging:
Aligned to our sustainability values, we aim to minimise waste and any un-necessary packaging. All customer orders are packed in either paper, or recyclable / compostable mailer bags purchased locally from R3Pack. Some items maybe shrink wrapped or in PLE packaging to protect the item. We repurpose and re-use all of our supplier stock boxes, and all excess are given away free to the public as they make perfect moving house boxes.
Please CHOOSE carefully before purchase as we do not offer refunds for change of mind. If upon receipt of the item you wish to exchange an item, or return to obtain a store credit- this can be arranged, however we will not refund for a change of mind.
We will accept product returns for damaged items within 7 days of purchase if the items are in unused un-opened original condition.
For return of damaged items, or incorrect orders - please email admin@tuhi.co.nz to obtain a return mailing label.
Please CHOOSE carefully before purchase as we do not offer refunds for change of mind. If upon receipt of the item you wish to exchange an item, or return to obtain a store credit- this can be arranged, however we will not refund for a change of mind.
We will accept product returns for damaged items within 7 days of purchase if the items are in unused un-opened original condition.
For return of damaged items, or incorrect orders - please email admin@tuhi.co.nz to obtain a return mailing label.
The print industry has a large impact on te Taiao (environment), so it is important to us to find ways to minimise our own impact.
You can read about our Taiao practices here
The print industry has a large impact on te Taiao (environment), so it is important to us to find ways to minimise our own impact.
You can read about our Taiao practices here

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Yet again, the Tuhi Whānau have exceeded my expectations with my most recent order! I ordered the Desk calendar, 2 planners and some of the download rauemi and I’m so harikoa! Affordable prices, quick and efficient delivery service, easy to purchase, easy website to navigate and pristine products! I have recommended Tuhi so many times and will continue to do so. I am always so happy with my purchases! Arohanui Tuhi ✨❤️
This is the second year we have bought your planners and love them. But the 2024 one is slightly smaller and the boxes for each day are smaller than the 2023 ones. Is is possible to make the 2025 one the same as the 2023 one.
Ngā mihi nui
Julie
Always great to deal with. I had a slight problem with my Rataka, but I was delighted how the problem was fixed. Very prompt service. Very satisfied with the products generally.
I'm loving my monthly planner! And with some extra resources included as well, which was so generous and just made my day. Such amazing value for money and really quick delivery. Ngā mihi nui for these beautiful products.
