Refund policy

Please choose carefully, as we do not offer refunds for change of mind.

If you change your mind after receiving your order, you may be able to exchange the item or return it for store credit, provided it is unused, unopened and in its original condition.

If your item arrives damaged or you receive an incorrect item, please contact us within 7 days of receiving your order at admin@tuhi.co.nz. We’ll arrange a return mailing label where required.