Shipping policy

New Zealand

Flat-rate shipping is $12.50 nationwide via NZ Post. Orders over $120 receive free NZ shipping. If a discount reduces your order total below $120, standard shipping charges apply.

Orders are normally dispatched within 2 business days (Monday–Friday, excluding public holidays). Orders placed over the weekend are processed from the following business day.

Once your order has been dispatched, you'll receive an email with tracking information.

International

International orders are normally dispatched within 1–3 business days via NZ Post. Tracking information is provided by email.

Packaging

We keep packaging to a minimum wherever possible. Orders are packed using paper or recyclable/compostable mailers, and we reuse supplier cartons wherever practical.